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Last Updated: July 2026

Customer satisfaction is important to us. If you are not satisfied with your purchase, please review the following policy.

Eligible Returns

You may request a return if:

  • You received the wrong product.
  • The product arrived damaged.
  • The product has a manufacturing defect.
  • The product is incomplete.

Return requests should be made within 3 days of receiving the order.

Non-Returnable Items

Returns will not be accepted if:

  • The product has been used.
  • The product has been washed.
  • The original packaging is missing.
  • The product is damaged by the customer.
  • The return request is made after the allowed period.

Refund Process

After receiving and inspecting the returned item:

  • Approved refunds will be processed within 5–10 business days.
  • Refunds will be issued through the original payment method or an agreed alternative.

Exchange Policy

Products may be exchanged for:

  • Wrong size
  • Wrong product received
  • Manufacturing defects

Subject to product availability.

Shipping Charges

Shipping charges are generally non-refundable unless the return is due to our error.

Contact Us

For return or refund requests, please contact our customer support team with:

  • Order Number
  • Customer Name
  • Phone Number
  • Reason for Return
  • Photos (if applicable)

We will assist you as quickly as possible.