Last Updated: July 2026
Customer satisfaction is important to us. If you are not satisfied with your purchase, please review the following policy.
Eligible Returns
You may request a return if:
- You received the wrong product.
- The product arrived damaged.
- The product has a manufacturing defect.
- The product is incomplete.
Return requests should be made within 3 days of receiving the order.
Non-Returnable Items
Returns will not be accepted if:
- The product has been used.
- The product has been washed.
- The original packaging is missing.
- The product is damaged by the customer.
- The return request is made after the allowed period.
Refund Process
After receiving and inspecting the returned item:
- Approved refunds will be processed within 5–10 business days.
- Refunds will be issued through the original payment method or an agreed alternative.
Exchange Policy
Products may be exchanged for:
- Wrong size
- Wrong product received
- Manufacturing defects
Subject to product availability.
Shipping Charges
Shipping charges are generally non-refundable unless the return is due to our error.
Contact Us
For return or refund requests, please contact our customer support team with:
- Order Number
- Customer Name
- Phone Number
- Reason for Return
- Photos (if applicable)
We will assist you as quickly as possible.